Ethernet Services

Business Ethernet is a copper based product that is superior to DSL and available nationally. Coverage and speeds can be limited by copper availability and the distance from the exchange to your premises.

Premium Ethernet, typically delivered over Fibre, is available almost anywhere with build costs being integrated into the monthly fees in many cases.

ProductSpeed RangeAvailabilityMonthly Fee
Business EthernetFrom 2Mbps to 80MbpsAustralia wideFrom $99
Premium EthernetFrom 4Mbps to 1GbpsAustralia widePOA

Business Ethernet

Business Ethernet is typically delivered over unused copper phone lines using SHDSL or Midband Ethernet technologies (sometimes called Ethernet over Copper or EoC). A key feature is symmetric speeds at lower rates than fibre based services.

Availability

beth-map

  • Business Ethernet is available nationally.
  • This map shows where the On-Net and Off-Net plans detailed below are available on the Gold Coast.
  • To check availability and pricing for locations outside the Gold Coast suburbs shown here submit an enquiry below or contact our Sales Team.

 

Features

  • Very high levels of reliability including Service Level Agreement.
  • 24 x 7 technical support.
  • Fixed IP numbering for proper network security.
  • Only downloads are counted towards the data allocation.

Maximum Speed

(Download/Upload)

Monthly Fee &

Total Minimum Price*

Data Allocation

(downloads counted only)

Contract Term
2/2 Mbps$99 $3,564*50GB $1.98/GB36 Months
$189 $6,804*Unlimited
4/4 Mbps$189 $6,804*50GB $3.78/GB
$299$10,764*Unlimited
10/10 Mbps$399 $14,364*50GB $7.98/GB
$499 $17,964*Unlimited
20/20 Mbps$449 $16,164*50GB $8.98/GB
$599 $21,564*Unlimited

*Total minimum price is the total of the establishment fee and monthly fees over the contract term where the cable length is less than 2.6Km. If the data allocation is exceeded an excess usage fee of $5.00/GB will apply. All prices include GST.

  • The above pricing is only available to sites that connect directly to specific Gold Coast exchanges (see map above).
  • Not all sites can obtain these services due to technical limitations.
  • A distance surcharge of $130/month will apply for sites >2.6km from the exchange.
  • The service is delivered over copper lines, as a single Ethernet port via supplied NTU at the customer site.
  • In-building cabling costs may be applicable if additional cabling is required.
  • Higher speeds may be available at some locations.
  • If you are not located on the Gold Coast or have other requirements submit an enquiry below or contact our Sales Team for a quote.

Maximum Speed

(Download/Upload)

Monthly Fee &

Total Minimum Price*

Data Allocation

(downloads counted only)

Contract Term
2/2 Mbps$299 $10,764*50GB $5.98/GB36 Months
$389 $14,004*Unlimited
4/4 Mbps$339 $12,204*50GB $6.78/GB
$449 $16,164*Unlimited
10/10 Mbps$459 $16,524*50GB $9.18/GB
$699 $25,164*Unlimited
20/20 Mbps$549 $19,764*50GB $10.98/GB
$899 $32,364*Unlimited

*Total minimum price is the total of the establishment fee and monthly fees over the contract term where the cable length is less than 2.6Km. If the data allocation is exceeded an excess usage fee of $5.00/GB will apply. All prices include GST.

  • The above pricing is only available to sites that connect directly to specific Gold Coast exchanges (see map above).
  • Not all sites can obtain these services due to technical limitations.
  • A distance surcharge of $130/month will apply for sites >2.6km from the exchange.
  • The service is delivered over copper lines, as a single Ethernet port via supplied NTU at the customer site.
  • In-building cabling costs may be applicable if additional cabling is required.
  • Higher speeds may be available at some locations.
  • If you are not located on the Gold Coast or have other requirements submit an enquiry below or contact our Sales Team for a quote.

To order Business Ethernet download and complete the order form. If you have any questions please contact our Sales Team. Please supply an existing phone/fax number at the site to help us provide you with accurate information.

pdf Critical Information Summary
pdf Order Form pdf Modification Form

Premium Ethernet

The ultimate connectivity solution

Premium Ethernet is typically delivered over Fibre Optic technology.

  • offers an easy speed upgrade path going forward, up to 100Mbps without changing customer premises equipment,
  • obtains the highest priority support should outages occur (eg fibre cuts/damage) and
  • is the most resilient technology by not being susceptible to electrical interference like copper services.

map-australia

Availability

OntheNet can deliver fibre to nearly any premises however build costs sometimes apply to extend an existing network to new locations. Customised pricing structures are applied based on each customers location and requirements. Each service is unique.

Features

  • Symmetric high speed services up to 1Gbps.
  • Very high levels of reliability including Service Level Agreement
  • Nationwide availability
  • Dedicated data lines
  • 24×7 technical support

Contact us via corporate@onthenet.com.au or 1300 650 559 for service qualifications and pricing. Please provide an existing phone number at the premises to help us provide accurate information.

Critical Information Summary

If you would like to place an order please contact us via corporate@onthenet.com.au or 1300 650 559.
pdf Critical Information Summary

4.8
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Kris Boveinis
2017-09-18T07:52:55+0000
An old customer returning, and glad I am. OnTheNet constantly provide a professional, prompt service with a high level of expertise and communication ability. I find their staff approachable, personal and easy to talk to about any problems I have. They facilitated the NBN change-over as professional as you can hope for and I am glad to be back.read more
David Muspratt
2017-09-16T03:38:34+0000
Personal service you don't get from the larger names
Zane Mezgec
2017-09-09T13:35:24+0000
Strong contenders to take over iiNet old crown of best customer service combined with most honest consumer practices.As sad as the loss of iiNet to TPG is, It ended up being a great thing that I could find this company!.read more
Darrell Patrawn
2017-09-01T11:11:41+0000
Their customer service is fast, and now my internet is too. Easy to deal with, highly recommend this Aussie company.
Tammy Johnson
2017-08-25T05:52:08+0000
These guys have been great to deal with so far. Excellent customer service and competitive nbn prices. I'm one very happy customer.read more
Mags Bell
2017-08-12T10:36:32+0000
Love having NBN with these local guys. From the first phone call with Ian, to the installation, they have been so easy and efficient to deal with, unlike my previous broadband provider. Thank you for being such a great and easy company to deal with. And thank you Ian Ibarra ��read more
Forough Fa
2017-07-28T06:50:47+0000
very good customer service! very prompt in answering your calls. You guys are doing a great job! Thanks 🙂
Jennie Murphy
2017-03-24T06:07:59+0000
Yass! Shout out to Jamie and Andrew who are always helpful. Also a huge thumbs up to the rest of the staff there at OnTheNet who are always polite, helpful and always eager to do their jobs well. Thank you!read more
Luke Hartwig
2017-02-07T23:19:20+0000
Cheap and fast and as good a service as any other ISP. Also it's not a giant ISP conglomerate �
Hazel Clarke
2017-01-10T19:53:32+0000
We've been using their various services for about 20 years. Great team with the best customer service ever.
Ray Cacopardo
2016-11-09T21:58:29+0000
I have had direct involvement with OnTheNet sharing business customers as well as more recently using their service personally and they have always been excellent. Their technical capability & flexibility is hard to top and their service is outstanding.read more
Ian Pluis
2016-11-09T10:07:01+0000
Have been with onthenet for more than 10 years. Never had an issue with them. Great plans at great prices and always there to help.read more
Marita Schrader
2016-10-26T12:16:39+0000
Started with OnTheNet many years ago before it was taken over by Ozemail... returned recently because the service provided by iinet was terrible.. OnTheNet are great..read more
Sarah Dyson
2016-09-19T03:56:57+0000
Big shout out to the Tech team, especially Rowan and Justine who went out of their way to help me resolve a hosting issue that was well beyond my understanding, they were patient and helpful. I can't fault onthenet's customer service.read more
Maxine Stephenson
2014-06-27T08:51:27+0000
Your tech support is outstanding! Thank you. I've been a customer now for a few years and I'm glad that you've remained "reachable" regardless of your growth.read more
Andrew Birner
2014-03-11T10:52:04+0000
I've had years of excellent service with OTN. I recently lost my internet connection due to a fault from a Telstra contractor, and the assistance from the support crew at OnTheNet was very impressive, professional and personal! I was back online very quickly and didn't have to deal with Telstra. Thanks again to the support crew. Tak, you've built a great local business!read more
Daniel Bilton
2013-12-12T22:22:42+0000
I'd give them 6 stars if possible.
David Walter
2013-11-21T10:14:19+0000
The absolute "Best" ISP bar none! I wholeheartedly recommend OnTheNet!
Reuben Roberts
2013-11-09T05:54:05+0000
Quite possibly the best I.P there is on the planet. Great service and follow up
Kym Jensen
2013-11-06T04:37:21+0000
Never a problem to deal with! Excellent service and great friendly staff to talk to.
Paul Demetre
2013-08-29T05:21:30+0000
Review added 8/8/17: I have now been an OntheNet customer for over 10 years and I can say without any hesitation they are what every ISP should strive to be. Their customer service is second to none and I have never felt so well looked after. Just recently we had NBN rollout in our area but due to a NBNco problem we had to wait months for our connection. The entire process was handled by OntheNet and their awesome provisioning team. Paul and the rest of the provisioning team really stepped up to make sure the process moved as quickly as possible. Being able to speak with a local team was the crucial difference as most ISPs would have had me speaking to a overseas call center. I am now the happy owner of blazing fast 100/40mbps internet which has been sensational.I can't recommend OntheNet enough, they know what customer service is and we as locals need to support companies like this. Well done team!read more
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