Business VoIP

No more line rentals – save $ every month
How much do you pay each month for line rental?

OntheNet Business VoIP is a SIP Trunk service which allows you to make calls over the Internet instead of the standard telephone network. There are no line rental charges.

Up to 60 simultaneous calls can be made with the standard service. We recommend that you have a dedicated internet connection for the VoIP service with enough bandwidth to support the number of simultaneous calls your business expects to make. Being experts at internet we can ensure that your internet bandwidth is scaled to suit, whether you are a small business or a multi-site business with dozens of handsets.

bvoip1

You will need a suitable phone system that “talks VoIP” and if you don’t have one now it’s highly likely to be cost justifiable to upgrade to one that does. Alternatively, you may wish to upgrade and replace your current PABX with a Hosted PBX which is an optional additional service to Business VoIP.

Business VoIP has NO contract term and NO monthly plans that commit you to pay more than you actually use. You will only pay for the calls you make and the phone numbers you require. The OntheNet Toolbox allows you to monitor call costs online and you will also receive usage notifications via email.

Outbound CallsRate
Between OntheNet VoIP UsersFree
Local / National10c per call
Mobile15c/min
13 / 130021c per call
1800Free
InternationalCanada (1)$0.07/min
China (86)$0.02/min
New Zealand (64)$0.02/min
United Kingdom (44)$0.06/min
United States (1)$0.02/min
Other international ratesfrom 1c/min
Inbound CallsRate
Inbound to 1300 Number10c/min*
Inbound to 1800 Number15c/min*

No flagfall. All timed calls will be charged in per second increments.
Contact OntheNet to verify rates for any call types not listed here.
*Inbound call rates only apply to customers with a 1300 or 1800 number hosted by OntheNet. If the 1300/1800 destination number is not hosted by OntheNet additional call charges will apply as per outbound call rates above.

Special Services

ServicePrefixRate
Universal International Freephone0011 800Free
National Directory Assistance1223$0.88 per call
International Directory Assistance1225
Dial Before You Dig1100
Time1194
Weather1196
Assisted Directory Search1234
Directory Assistance with Call Connect12455
Wake Up12454
Reverse Charge12550

No flagfall. Contact OntheNet to verify rates for any call types not listed here.

OntheNet can provide you with a new number from as little as 50c per month. If you need multiple numbers or you need to keep the numbers you already have, we can do that too.

You can choose a local number or an Out of Area Number. The region you choose will determine what it costs others to call you. Be aware that you may not be able to port an Out of Area Number if you decide to change providers in the future.

1300 and 1800 numbers can also be ported or supplied new. Contact our Sales Team for more information and pricing.

Changing from the standard telephone network to VoIP is an important step well before the nbn™ arrives at your premises as it will reduce complexity and pressure at that time.

There are numerous setup options for different size businesses. Don’t hesitate to ask us about your specific preferences and needs.

Give our Sales Team a call today to discuss your needs and start saving now.

Fax to email allows you to send and receive faxes without the need for a fax machine. This means you can manage faxes more efficiently while saving money on landline rental and hardware maintenance. You can also reduce the cost of paper and toner by only printing the faxes you need to. There is no cost to receive faxes and sending a fax costs no more than the phone call to send it.

How does this work? When you want to send a fax, you simply send an email with your fax attached as a PDF and our system does the rest. When you receive a fax, it gets converted to a PDF and emailed to your nominated email address as an attachment.

Critical Information Summary and Order Forms

To order Business VoIP download and complete the order form below. If you have any questions please contact our Sales Team.
pdf Critical Information Summary
pdf Order Form

Porting Authority Forms

Your Business VoIP service must be active before porting can be actioned.
pdf icon Porting Authority Form (Simple)
pdf icon Porting Authority Form (Complex)
pdf icon Porting Authority Form (1300/1800)

Recent Reviews

OntheNet
4.8
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Jennie Murphy
Jennie Murphy
2017-03-24T06:07:59+0000
Yass! Shout out to Jamie and Andrew who are always helpful. Also a huge thumbs up to the rest of the staff there at OnTheNet who are always polite, helpful and always eager to do their jobs well. Thank you!read more
Yung Le
Yung Le
2017-03-01T08:50:35+0000
We had an issue with our internet connection and they were very prompt in fixing the problem and we couldn't be more impressed - thank you!read more
Luke Hartwig
Luke Hartwig
2017-02-07T23:19:20+0000
Cheap and fast and as good a service as any other ISP. Also it's not a giant ISP conglomerate �
Hazel Clarke
Hazel Clarke
2017-01-10T19:53:32+0000
We've been using their various services for about 20 years. Great team with the best customer service ever.
Ray Cacopardo
Ray Cacopardo
2016-11-09T21:58:29+0000
I have had direct involvement with OnTheNet sharing business customers as well as more recently using their service personally and they have always been excellent. Their technical capability & flexibility is hard to top and their service is outstanding.read more
Ian Pluis
Ian Pluis
2016-11-09T10:07:01+0000
Have been with onthenet for more than 10 years. Never had an issue with them. Great plans at great prices and always there to help.read more
Betty Parsons
Betty Parsons
2016-11-09T03:10:06+0000
Marita Schrader
Marita Schrader
2016-10-26T12:16:39+0000
Started with OnTheNet many years ago before it was taken over by Ozemail... returned recently because the service provided by iinet was terrible.. OnTheNet are great..read more
Steven Hattersley
Steven Hattersley
2016-10-06T06:27:48+0000
Sarah Dyson
Sarah Dyson
2016-09-19T03:56:57+0000
Big shout out to the Tech team, especially Rowan and Justine who went out of their way to help me resolve a hosting issue that was well beyond my understanding, they were patient and helpful. I can't fault onthenet's customer service.read more
Mat Dodds
Mat Dodds
2016-08-02T10:10:55+0000
Joshua Arnstein
Joshua Arnstein
2016-01-17T06:59:31+0000
Maxine Stephenson
Maxine Stephenson
2014-06-27T08:51:27+0000
Your tech support is outstanding! Thank you. I've been a customer now for a few years and I'm glad that you've remained "reachable" regardless of your growth.read more
Libby Cooling
Libby Cooling
2014-05-26T06:40:28+0000
Andrew Birner
Andrew Birner
2014-03-11T10:52:04+0000
I've had years of excellent service with OTN. I recently lost my internet connection due to a fault from a Telstra contractor, and the assistance from the support crew at OnTheNet was very impressive, professional and personal! I was back online very quickly and didn't have to deal with Telstra. Thanks again to the support crew. Tak, you've built a great local business!read more
Huw Griffiths
Huw Griffiths
2014-01-02T11:16:35+0000
Daniel Bilton
Daniel Bilton
2013-12-12T22:22:42+0000
I'd give them 6 stars if possible.
David Walter
David Walter
2013-11-21T10:14:19+0000
The absolute "Best" ISP bar none! I wholeheartedly recommend OnTheNet!
Tess Lawford
Tess Lawford
2013-11-12T22:24:03+0000
Reuben Roberts
Reuben Roberts
2013-11-09T05:54:05+0000
Quite possibly the best I.P there is on the planet. Great service and follow up
Kym Jensen
Kym Jensen
2013-11-06T04:37:21+0000
Never a problem to deal with! Excellent service and great friendly staff to talk to.
Mark Atkinson
Mark Atkinson
2013-11-06T03:03:01+0000
Anthony White
Anthony White
2013-10-28T02:19:06+0000
Greg Barnett
Greg Barnett
2013-10-20T03:37:17+0000
Shane Taylor
Shane Taylor
2013-10-18T06:03:06+0000
Leigh Havas
Leigh Havas
2013-10-15T08:12:57+0000
Bob Taylor
Bob Taylor
2013-10-14T01:24:21+0000
Gary Overliese
Gary Overliese
2013-09-10T04:28:26+0000
Leanne Heggie
Leanne Heggie
2013-09-07T02:35:25+0000
Ian Graham
Ian Graham
2013-08-31T08:43:18+0000
Paul Demetre
Paul Demetre
2013-08-29T05:21:30+0000
Anthony Zirilli
Anthony Zirilli
2013-08-27T22:45:04+0000
Scott M Andrews
Scott M Andrews
2013-08-25T09:38:31+0000
Ally Waller
Ally Waller
2013-08-06T10:04:42+0000
Chris Rogers
Chris Rogers
2013-08-01T00:16:33+0000
Eric De Vries
Eric De Vries
2013-07-28T16:19:12+0000
Peter Stewart
Peter Stewart
2013-07-23T23:07:39+0000
Jeremy Lepherd
Jeremy Lepherd
2013-07-19T10:00:45+0000
Matt Kolkka
Matt Kolkka
2013-07-19T07:46:54+0000
Lee Pegus
Lee Pegus
2013-07-18T11:28:35+0000
Michael Senior
Michael Senior
2013-07-17T05:11:29+0000
Vicki Murchie
Vicki Murchie
2013-07-16T07:24:31+0000
Andrew Lee Oskam
Andrew Lee Oskam
2013-07-12T23:44:55+0000
Jamie Ferguson
Jamie Ferguson
2013-07-12T10:17:11+0000
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