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Maintenance, Outages and upgrades by NBN can impact the availability of some services.
Click here to check NBN maintenance and outage information.
Internet Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| General connectivity | | OntheNet is currently investigating a network issue impacting the quality and stability of our NBN network which may result in periods of instability. Network engineers are investigating resolution of this as a priority |
Interval Update
Our network team is continuing to monitor and respond to network congestion when it occurs, which has been observed across the network and is managed through manual load balancing of affected services. Load balancing will continue until a permanent solution is implemented that will resolve this issue fully at that time.
|
07/05/26 |
| NBN | | No known issues or faults | ||
| BusinessFibre | | No known issues or faults |
Voice Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| Personal VoIP | | No known issues or faults | ||
| Business VoIP | | No known issues or faults | ||
| Business Phone | | No known issues or faults | ||
| Business Phone PLUS | | No known issues or faults | ||
| Hosted PBX | | No known issues or faults |
Email Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| OntheNet email | | No known issues or faults | ||
| Business Mail | | No known issues or faults | ||
| Hosted Exchange | | No known issues or faults | ||
| OntheNet Related Spam Emails | | No known issues or faults |
Hosting Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| Web Hosting | | No known issues or faults | ||
| VStrata VPS | | No known issues or faults | ||
| Co-location | | No known issues or faults |
Other
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| OntheNet Toolbox | | No known issues or faults |