Follow @OntheNet_ISP on Twitter for network status updates and outage information.
Internet Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|
| General connectivity | | No known issues or faults | | |
| DSL | | No known issues or faults | | |
| NBN | | Fiber issue affecting Some NBN services in Northern NSW now resolved. Please contact OntheNet support if issues persist | | 18/09/2018 15:50 |
| Mid-Band Ethernet | | Outage affecting the Broadbeach/Surfers Paradise areas has been resolved with a hardware replacement. Should you still be experiencing issues please contact OntheNet Support. | | 24/09/18 17:48 |
| Business Ethernet | | No known issues or faults | | |
| Premium Ethernet | | No known issues or faults | | |
| Fibre Access Broadband (FAB) | | No known issues or faults | | |
| Dial-up | | No known issues or faults | | |
Voice Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|
| Personal VoIP | | No known issues or faults | | |
| Business VoIP | | No known issues or faults | | |
| Hosted PBX | | No known issues or faults | | |
Email Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|
| OntheNet email | | No known issues or faults | | |
| Business Mail | | No known issues or faults | | |
| Hosted Exchange | | No known issues or faults | | |
Hosting Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|
| Web Hosting | | No known issues or faults | | |
| VStrata VPS | | No known issues or faults | | |
| Co-location | | No known issues or faults | | |
Other
| Service | Status | Fault Description | ETR | Date Posted |
|---|
| OntheNet Toolbox | | No known issues or faults | | |
Telstra DSL Infrastructure Maintenance
Maintenance and upgrades by Telstra can impact the availability of some DSL services. This will not affect OntheNet Personal Turbo or Premium Business services. Check Telstra maintenance and outage information.
