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Internet Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| General connectivity | | No known issues or faults | ||
| DSL | | No known issues or faults | ||
| NBN | | OntheNet wish to advise that we are aware of HFC maintenance works being performed today (01/04) by NBNco technicians in Ashmore and nearby surrounding areas which are expected to improve stability. During this time, some users may experience temporary disruption of an estimated 4 hours. We apologise for any inconvenience. | 01/04 | |
| Mid-Band Ethernet | | No known issues or faults | ||
| Business Ethernet | | No known issues or faults | ||
| Premium Ethernet | | No known issues or faults | ||
| Fibre Access Broadband (FAB) | | No known issues or faults |
Voice Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| Personal VoIP | | OntheNet are aware of national connectivity & congestion issues affecting our VoIP network. Engineers across all carriers, are working to remedy this situation. We apologise for the inconvenience. | 25/03 | |
| Business VoIP | | OntheNet are aware of national connectivity & congestion issues affecting our VoIP network. Engineers across all carriers, are working to remedy this situation. We apologise for the inconvenience. | 25/03 | |
| Hosted PBX | | OntheNet are aware of national connectivity & congestion issues affecting our VoIP network. Engineers across all carriers, are working to remedy this situation. We apologise for the inconvenience. | 25/03 |
Email Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| OntheNet email | | No known issues or faults | ||
| Business Mail | | No known issues or faults | ||
| Hosted Exchange | | No known issues or faults |
Hosting Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| Web Hosting | | No known issues or faults | ||
| VStrata VPS | | No known issues or faults | ||
| Co-location | | No known issues or faults |
Other
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| OntheNet Toolbox | | No known issues or faults | – |
Telstra DSL Infrastructure Maintenance
Maintenance and upgrades by Telstra can impact the availability of some DSL services. This will not affect OntheNet Personal Turbo or Premium Business services. Check Telstra maintenance and outage information.