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Internet Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|
| General connectivity | | No known issues or faults | | |
| DSL | | No known issues or faults | | |
| NBN | | OntheNet are investigating a major outage affecting some mixed NBN technologies in Benowa, Bundall and Southport. NBNco are yet to provide an official statement on the outage however OntheNet are standing by to provide further details as they become available. | – | 21-06-19 |
| Mid-Band Ethernet | | No known issues or faults | | |
| Business Ethernet | | No known issues or faults | | |
| Premium Ethernet | | No known issues or faults | | |
| Fibre Access Broadband (FAB) | | No known issues or faults | | |
| Dial-up | | No known issues or faults | | |
Voice Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|
| Personal VoIP | | No known issues or faults | | |
| Business VoIP | | No known issues or faults | | |
| Hosted PBX | | No known issues or faults | | |
Email Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|
| OntheNet email | | No known issues or faults | | |
| Business Mail | | No known issues or faults | 7/6/19 11.30am | |
| Hosted Exchange | | No known issues or faults | | |
Hosting Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|
| Web Hosting | | No known issues or faults | | |
| VStrata VPS | | No known issues or faults | | |
| Co-location | | No known issues or faults | | |
Other
| Service | Status | Fault Description | ETR | Date Posted |
|---|
| OntheNet Toolbox | | No known issues or faults | | |
Telstra DSL Infrastructure Maintenance
Maintenance and upgrades by Telstra can impact the availability of some DSL services. This will not affect OntheNet Personal Turbo or Premium Business services. Check Telstra maintenance and outage information.
