Check your address for NBN Outages.
Maintenance, Outages and upgrades by NBN can impact the availability of some services.
Click here to check NBN maintenance and outage information.
Internet Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| General connectivity | | Customers in Biggera Waters and surrounding areas may be impacted by an NBN outage. | NBN is still trying to assess the issue. No ETR has been provided at this time. | 06/05/25 |
| NBN | | No known issues or faults | ||
| BusinessFibre | | No known issues or faults |
Voice Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| Personal VoIP | | No known issues or faults | ||
| Business VoIP | | No known issues or faults | ||
| Business Phone | | No known issues or faults | ||
| Business Phone PLUS | | No known issues or faults | ||
| Hosted PBX | | No known issues or faults |
Email Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| OntheNet email | | No known issues or faults | ||
| Business Mail | | No known issues or faults | ||
| Hosted Exchange | | No known issues or faults | ||
| OntheNet Related Spam Emails | | No known issues or faults |
Hosting Services
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| Web Hosting | | No known issues or faults | ||
| VStrata VPS | | No known issues or faults | ||
| Co-location | | No known issues or faults |
Other
| Service | Status | Fault Description | ETR | Date Posted |
|---|---|---|---|---|
| OntheNet Toolbox | | No known issues or faults |