Usage statistics for Broadband services (ADSL, Ethernet etc) are available within the OntheNet Toolbox.
Where the chosen Broadband plan has a set data allocation OntheNet will send email notifications to the customer’s nominated contact once specific thresholds have been reached.
Personal plans: a notification is sent when 80% or 100% of the data allocation has been used. If the data allocation is exceeded the service will be shaped (slowed) during that period until the next billing anniversary date.
Business plans: a notification is sent when 60%, 80% or 100% of the data allocation has been used. If the monthly data allocation is exceeded excess usage charges will apply.