3CX® Business Phones Gold Coast and Brisbane powered by Yealink™.
BusinessPhonePLUS is a premium business phone software solution using the internet in combination with 3CX®software on Mobiles; Laptops; PCs; Headsets; IP-Desk phones (in any combination) to create a Virtual Office Phone System and connect all your staff anywhere in Australia (extensions) via OntheNet’s SIP Trunk to the national phone network.
- unlimited standard VoIP calls2;
- includes the highly sophisticated 3CX® Pro PBX with numerous features (see features below);
- includes hosting of your PBX at OntheNet’s Gold Coast data-centre;
- includes OntheNet’s premium GOLD technical support.
Unlimited extensions and users
Using Mac laptops/PCs using a web browser and a compatible HD headset; or Mobiles running the downloadable 3CX® mobile App; or through a standard handset; or add BYO compatible Yealink® hardware or purchase Yealink® hardware handsets or headsets from OntheNet.1
Unlimited standard calls
No more unexpected big bills with all calls (unlimited) to standard2 Australian landlines & mobiles included.2
Next-generation PBX features
Centralise your communications channels; Monitor the Dashboard; Automate your reports.
With your CRM, web meetings, live chat, SMS, Messenger.
Manage your own PBX 24/7
Unexpected issue over a long weekend? Log in from anywhere online to update your open hours and messages. OntheNet is there to show you how.
Keep your existing numbers
Port them over to OntheNet3
Or get up to 5 new or ported numbers for FREE!
OntheNet GOLD level Tech-Support
At OntheNet there are no scripts, no parrots. Our staff will listen carefully to your issue and work toward a solution FOR YOU. You can even talk to the same person again the next time you follow up.
Simple monthly pricing
Prices include GST. See Pricing below.4
Key 3CX® Features
- Unlimited Extensions
- iOS & Android apps
- Receive Voicemail via Email
- Intercom / Paging / PA Announcements
- Call Parking / Pickup
- Busy Lamp Field (BLF)
- Real-Time System Status
- Voicemail Transcription
- PDF Sharing
- Screen Sharing
- Remote Assistance
- Up to 100 Participants
- Call Logging
- Click2Call Browser Extension
- CRM Integration
- Call Queues
- Call Reports
- Call Recording
- Real-Time Statistics & Monitoring
- Supervisor Agent Status Override
- Call & Queue Reporting
- Call Recording Transcription & Search
- Barge in / Listen in / Whisper
- Night Switch Over
- Custom Music/Messages on-hold
- Auto Attendant / Digital Receptionist
- Ring Extension & Mobile Simultaneously
- Easily provision & manage IP phones
- Plug & Play Phone Provisioning
- Apps: Windows and Web Client, iOS, Android
- Phone Directory
- Headset Integration
- Microsoft 365 Integration
- CRM Integration
- Call Query against DB & CRM
- Web Conference Dial-In
- OntheNet Gold technical support
- Live Chat
- Facebook Messaging
- CRM Integration
- Chat Reports
- Escalate Chat to Call
- OntheNet only supports specific Yealink® hardware and the 3CX® software apps as supplied.
- BusinessPhonePLUS must not be used for any telemarketing; call-centre ops; similar purposes ventures. View call rates for all other call types.
- OntheNet does not guarantee that all numbers can be ported. Additional fees apply.
- BusinessPhonePLUS agents require an internet service connection.
PBX is an acronym for ‘Private Branch Exchange’. A PBX controls all the inbound and outbound phone calls for your business, as well as internal calls (which could be between 2 staff kilometres apart on mobiles). Rules created to route inbound calls can start simple and scale to be quite complex as your business and volume of calls increase. Modern PBX’s like 3CX® can manage more than just phone calls. 3CX® Agents can now also handle night switch over, live chats/calls from your website, respond quickly to Facebook Messages without compromising staff privacy, and enable conference calls between (staff) using virtual extensions. See features above.
BusinessPhonePLUS is a premium business phone software solution powered by 3CX® using internet connections and your Mobiles/Laptops/PCs/Headsets/IP-Desk phones (in any combination) to create a ‘virtual Office’ and connect all your staff to each other and to your customers, via OntheNet’s SIP Trunk to the national phone network. BusinessPhonePLUS includes unlimited standard* VoiP calls; includes the highly sophisticated 3CX® Pro PBX with numerous features (see features above) and options pathways; includes hosting of your PBX at OntheNet’s Gold Coast data-centre and includes OntheNet’s premium GOLD technical support.
No, these are not essential as you may use your existing mobiles, laptops and (compatible)headsets if you have them. If you wish, OntheNet can demonstrate; recommend; and supply an appropriate range of HD Audio Yealink® handsets and Yealink® headsets, as optional extras (see below). Note that with BusinessPhonePlus your staff who were previously each assigned a dedicated phone extension, don’t need their own dedicated SC line now (in fact the usual ratio is 2~3 staff per Simultaneous Connection SC) nor do they need a new handset. For example, a staff member could be assigned one extension linked to their mobile and another linked to their laptop+headset at no extra cost. So when planning, be aware you can use any combination of your existing mobile phones with the 3CX® IOS / Android mobile phone app, plus any new Yealink® handsets, compatible headsets, PC or Mac web browsers or the 3CX® Windows client App. The number of devices or hardware used by staff have no impact on the plan price, provided they are compatible.
Yes it will. BusinessPhonePLUS and 3CX® PBX includes Mobile phone Apps (IOS & Android) for anyone in or out of the office. Staff have the alternate option to use a PC or Mac Laptop web browser or a 3CX® Windows Client interface from anywhere, provided they have an Internet connection. A good noise-cancelling headset (such as a Yealink®) is advisable for clear communication.
The tiered pricing structure for BusinessPhonePLUS is unique and based on the number of Simultaneous Calls (SC’s) active in the PBX at any one time. 3CX® maintains a total count of inbound calls; internal staff-2-staff calls; calls waiting in a queue; and outbound calls plus calls. Should the total of SC’s reach the number selected in your plan, subsequent callers (in or out) calls total count will hear an engaged signal. OntheNet will routinely report to your Admin whenever this occurs. If frequent a plan upgrade is probably required.
Yes, plan upgrades to BusinessPhonePLUS can be done (on a pro-rata basis) at any time. The monthly fee will be changed and a higher rate applied from the day of change. Note that 3CX only allow downgrades to occur at each annual review. OntheNet will email reminders well in advance when reviews are due. However, once the licence is renewed it CAN NOT be downgraded until the next annual review.
Absolutely! If your business needs the extensive features of 3CX® Pro (above)then OntheNet BusinessPhonePLUS is for you. Note that OntheNet also offers a budget BusinessPhone Plan, which is another monthly priced product that includes a rented handset with fewer features. BusinessPhone would be more affordable for a smaller business with 6 or fewer (staff) extensions.
Yes, it’s available 24/7. The web portal is comprehensive, akin to the cockpit of a plane! If it’s ever getting too much, OntheNet premium technical support staff are here to back you up.
OntheNet’s establishment fee for BusinessPhonePLUS covers a one-time setup of your phone system as you want it. Our first priority is to make it very similar to your old phone system; later you can start adding all the flash new features one by one.
Pricing (inc GST)
All OntheNet BusinessPhonePlus plans include Hosting and unlimited calls to Australian local, national and mobile numbers.
The plan chosen determines the maximum number of simultaneous calls (SC) inbound, outbound and internal. Once exceeded a busy tone will be heard.
Additional plans are available, contact OntheNet for more specific information.
|Simultaneous Call Plan||Establishment Fee||Monthly Fee (inc GST)||Contract Term|
|4 SC||$550||$199||36 Month
Yealink SIP-T53 Standard Handset
This 3.7″ LCD Screen HD handset is our most popular option & will be ready to plug in. More features then you can imagine including fast Gigabit ports.
Yealink SIP-W76P Cordless Handset
Cut the cord! Ideal for the mobile office, shop or warehouse users. A massive 30 hours talk time and 2.4″ colour screen. Includes base station and handset.
Yealink WH63 DECT Wireless Headset
The Yealink WH63 headset works seamlessly with major platforms and integrates natively with Yealink IP phones. Enjoy a crystal clear sound experience with Yealink’s Super Wideband Technology easy on-ear controls and integrated busy light keeping you interruption free.
Yealink WH62 DECT Wireless Headset
The Yealink WH62 headset is designed to meet various preferences of users. Yealink created this lightweight designed headset with adjustable headband, replaceable ear cushions and two wearing styles to ensure all-day comfort.
Yealink UH36-M Headset
Yealink UH36-M is a USB wired headset designed for office and call centre professionals. The passive noise cancellation and the noise-cancelling microphone eliminate background noise and enhance the audio privacy while high-quality audio and exceptional comfort ensures a great conversation experience.
All prices include GST.
Optional Enterprise Edition and PBX Failover
3CX offers an Enterprise Edition supporting these additional features:
- MS Teams Integration.
- Per user Recording start/stop controls.
- Skill based call routing.
- Inbuilt Failover and a standby licence.
Call our sales team on 07 5553 9222 to discuss pricing and implementing such features including the option of our off-site 3CX automated failover.
BusinessPhonePLUS includes unlimited calls to Australian local, national and mobile numbers. Other call rates are as follows:
|Outbound Calls||Rate (Inc GST)|
|Between OntheNet VoIP Users||Free|
|Local / National||Free|
|13 / 1300||$0.21 per call|
|New Zealand (64)||$0.02/min|
|United Kingdom (44)||$0.06/min|
|United States (1)||$0.02/min|
|Other international rates||from $0.01/min|
|Inbound Calls||Rate (Inc GST)|
|Inbound to 1300 Number||$0.10/min*|
|Inbound to 1800 Number||$0.15/min*|
Inbound/Outbound NOTES : No flagfall on outbound calls.
- All timed calls will be charged in per second increments.
- Contact OntheNet to verify rates for any call types not listed here.
- *Minimum charge for Inbound 1300 calls is 10c and 15c for Inbound 1800 calls. Inbound call rates only apply to customers with a 1300 or 1800 number hosted by OntheNet. If the 1300/1800 destination number is not hosted by OntheNet additional call charges will apply as per outbound call rates above.
|Service||Prefix||Rate (Inc GST)|
|Universal International Freephone||0011 800||Free|
|National Directory Assistance||1223||$0.88 per call|
|International Directory Assistance||1225|
|Dial Before You Dig||1100|
|Assisted Directory Search||1234|
|Directory Assistance with Call Connect||12455|
- No flagfall.
- Contact OntheNet to verify rates for any call types not listed here.
To order please download and complete the order form below. If you have any questions please contact our Sales Team.